I arrived at 11:15 and eventually was told I needed to have her COVID tested. My daughter had croup but wasn’t improving so I made an appt at 11:30. I know they’re only 2 people and are in a very trying field, I salute them. I walked out with Swab test results, and a prescription so I’m very satisfied. Both physician and front desk MA were very friendly even at 4:45 AM when I checked in, until 6:30 am when I was finished. I don’t mind either way, as long as I can GET the results. The physician on the other hand strongly assured me my results would be posted. I asked for portal info which she gave me while assuring me I’d be phoned by physician. I was told by physician to check a website for saliva test results, but then at check out the front desk said they’d call me.
#EDU KIDS ARMONA FULL#
That’s not bad considering within hours there will be a full waiting room. I was told by front desk that rapid testing opens at 9am but after MA took my saliva test and then, when I was seen by the physician, I was then told she COULD do the Swab test (after the saliva test had been done) which was all good (except the extra fee for the THAT test) I did the test, got results and went on my way after my hour and 45 min visit. Other than the miscommunication between the front desk and physician re: covid testing, and where/when results are posted it was very clean and efficient. Please take these steps into consideration to help the public and their location run smoothly.
I don’t understand why forms couldn’t be ready and administered, collect all the necessary documentation and payment all at once and be ready with the next and next step. The girls were friendly but all the walking in and out and having me wait in my car was torturous to see. Teleported with a doctor one hour and 20 minutes after my arrival, and finally got the test done, one hour and 30 minutes after my arrival. They took my medical cards one hour after my arrival, they took my payment, one hour and 10 minutes after my arrival. They gave me the forms 40 minutes after my arrival. They explained what needed to get done but didn’t start the process right away. My appointment was at 1pm, I arrived at 12:30 and it took a long time with the process. I feel that this medical place isn’t organized. I needed to get Covid tested because I came in contact with someone that tested positive.
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